Frequently Asked Questions
Why use Zokos instead of collecting money at the party?
If you've ever attempted to do this you know it's not fun being the person hustling for money when everyone is having fun. On top of that, you usually still end up falling short and it's hard to anticipate how many people will actually come.
Why should I encourage guests to invite their friends as guests?
The best parties are made up of old friends and potential new friends. Allowing guests who have already RSVPed to invite their own friends assures it will be a good mix without having to allow complete strangers into your home. While you might not want to let a random Joe in from the street, if Joe is friends with your friend Jane there's more trust and a better chance you'll like him, especially if Jane introduces Joe herself.
Do I have to pay to join Zokos?
Nope, no membership fees whatsoever.
What kind of events do people use Zokos for?
We've had everything from dinner parties to college keggers, corporate fundraisers, wine tasting parties, birthday get-togethers, bachelor parties and tailgating...even an invite-only underground farmers market. Use your imagination!
I live outside the US. Can I use Zokos?
If you live outside of the US, you won’t be able to collect money using Zokos—not yet, that is. But you can still use Zokos to organize your party. Depending on how detailed your address is, we may not be able to figure out the right time zone though, so enter as detailed an address as possible.
Do I have to sign in to RSVP?
Yes, its a safety precaution so that the Host knows who you are! We prefer that you use Facebook so that hosts can feel comfortable knowing who everyone that is coming to their party is.
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Is it secure?
We use Wepay to safely and easily collect and transfer money online. WePay allows us to securely process your friendfunding with PCI compliance and FDIC insurance. WePay lets guests chip in money using their credit card, without setting up a WePay account.
What is the minimum time required to fundraise?
There is no minimum time to fundraise, but you need enough time to promote your party. Your campaign can be as short as a few minutes or as long as 60 days.
Does everyone have to chip in the same amount?
No. Think of the chip-in amount as a minimum donation. Guests can change the amount to chip in more, but not less. That means your lawyer friend can chip in more than your artist friend.
Can I let specific people RSVP without chipping in?
Yes. Use the co-host invite link to let special guests RSVP without chipping in. You can find the co-host invite link below your event image, along with the regular share link and Facebook share button.
Someone missed the deadline, but still wants to chip in. What can I do?
You can continue to collect money through your party page after the deadline passes and even after the party happens. We know your friends can be flakes and take too long to decide, but you may still love them anyway and want them to come when they text you last-minute. Tell them they can still chip in through your party page at any time. When guests chip in after the deadline, they will be charged immediately and you’ll receive the money immediately.
What if I don't reach my goal?
Don’t fret! No money will be transferred and no fees will be charged. Just get in touch with your guests and figure out a better time to have the party!
When will I receive the money from my guests?
If you reach your goal, the chip-in total will be transferred to your account shortly after your RSVP deadline.
How does pricing work?
Guests pay a transaction fee when they chip in. Part of it goes to WePay and part of it goes to Zokos. Zokos charges 3% of the money chipped in, plus 30¢ per guest.
How do the transactions between hosts and guests work?
- When a guest chips in for an event, they agree to transfer money directly to the host's account only if the party reaches the goal by the RSVP deadline set by the host. This is called a Pre-approval.
- If the goal is reached by the deadline, each guest will be charged the chip-in amount plus WePay's processing fee and the Zokos fee. This money is transferred directly into the host's account.
What are the expectations of a host?
The event will be made up of friends and people from your community, so do yourself a favor and show them a good time. Zokos will make it as easy for you as we possibly can, but in the end it's you who decides the flavor of the party! To some that means cheap beer and plastic cups and to others that means a five course meal on fine china.
What are Co-Hosts?
Have a co-host or a special guest? Use the co-host invite link to let special guests RSVP without chipping in. You can find the co-host invite link below your event image, along with the regular share link and Facebook share button. When they come to the event page to RSVP, they can choose to rsvp as a guest or as a co-host when they hover their mouse over the RSVP button.
Can I throw a potluck using Zokos?
Yes! All you need to do is set your chip-in amount at $0. After guests RSVP, they’ll be able to add items to the menu.
Who will be able to see my event?
Anyone with the invite link will be able to see and RSVP to your party. Only share this link with people and communities you trust. Who you share it with is up to you. Zokos will never display your party to the public unless you as us to.
My guests aren’t RSVPing, what should I do?
Often it takes a few reminders to get your friends to commit! Don’t be afraid to pick up the phone and remind them. We all have trouble committing these days. You can extend your RSVP deadline if you need to, but only if the deadline hasn’t passed yet.
What if something happens and I have to cancel my event?
We realize that stuff happens, so if your kitchen floods or the grocery store runs out of food you can cancel the party up until the RSVP deadline. Nobody will be charged and your guests will be notified. After the deadline, we are unable to refund guests and you will be responsible for reimbursing your friends.